Jul 21 2007
Feedback 2
Usually, when clueing up in the evening at a wedding shoot, I’ll approach the bride or groom. This would involve a hug and thank you’s – I’ll tell them generally how long it will be till the proofs are ready based on our current workload and ask if they’ll be in town for awhile.
A little while later, after delivery, we’ll often get a quick message from the couple saying what they think of their pictures. A few months after that and they’ll ask about ordering enlargements. That’s often where it ends.
Occasionally though, we’ll get a client who not only loves their pictures, but is very enthusiastic about telling other people about their photos and our work.
When this first started to happen, it seemed odd – I mean, I’m doing a job and being paid for it.
But it’s also something that I love doing, so a simple “Thank You” is more than enough.
It surprises me then when a couple, during what is often a hectic day, notices how I enjoy the work and comments beyond the courteous “Thank You”. When someone is so exceedingly generous with their thoughts and comments, as Sonya was in the following message from yesterday, it is very special and meaningful to me.
Hi Kim,
I just wanted to say again thank you to you and Jennifer and Eileen as well for the absolutely wonderful job you did with our wedding pictures. They were honestly above and beyond anything we could have hoped for. We knew as soon as we viewed your website shortly after the engagement that the style of photography and tastes of yourself and Jennifer were just what we were looking for and you certainly did not disappoint us!
We’ve looked at our pictures a hundred times already…and it’s only been a few weeks! I would like to again thank you for having our album ready so quickly for us – that was so great of you. We hope we didn’t rush you – we would never want to restrict your creativity. Our parents love their albums as well and we’d like to mention what a wonderful idea we think that option is – the only thing for everyone now is to decide which shots to enlarge! And we never should have mentioned the bonus disc…..now everyone wants to see them all! I guess we’ll have to put our nose to the grindstone and start making copies for them.
For so many of our friends who were unable to attend our wedding for various reasons, the photos you took let them see the day just as it was. Maybe that’s why Shayne and I enjoy looking at them so much – it’s like reliving a wonderful day again and again. I can’t tell you how many times we’ve heard the comment “Well it’s just like being there!” after people view the photos. If you ever want to move to Manitoba I think we could have a lot of potential clients for ya!
And during the day, it was so much fun to be with you guys and take the photos. So many times we’ve heard “Oh the taking photos was exhausting” or ” I was sick of smiling and my face hurt”. We can’t say any of that was the case for us. We had an awesome time….it didn’t even really feel like getting our picture taken. We just went off with you and sat there and enjoyed each other and enjoyed the three of you cracking jokes. It truly made us feel at ease and maybe that’s why we were able to just be ourselves. With all of the shots you guys got, you were never intrusive. In fact I barely remember having photo taken at the reception! I vaguely recall occasionally seeing a camera lens peep from behind a pillar a time or two!
Your enthusiasm and joy in what you do made it a very enjoyable experience and certainly resulted in some wonderful pictures. It was great to spend time with you guys and have fun and know that you were having fun as well. It was just a great time. We appreciated that more than we can say and your attention to detail was awesome. We didn’t have to think about a thing…you guys were right there for us to do it all. Uhhmmm…too bad none of us noticed I sat on an ant hill though hey?? LOL….made for a good story and some lovely pics!
Thank you guys so much for the option to have an online website….so great to share pics with friends and family all over the country and world for that matter. The added convenience of online ordering is fantastic as well. We look forward to seeing what your wonderfully artistic and creative minds will do with our coffee table book. No rush….we’re still enthralled with the pics we have!
Take care guys and keep having fun! And should anyone else read this…..you couldn’t go with anyone better for your wedding pictures than these girls!
I’m happy to say that we’ve had a few clients so far this year that have been as enthusiastic as Sonya. A client like this makes it all worth it. I want to make all of them this happy!
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